Warm & personal copy works
9 Comments · Filed on: Copywriting · Persuasion & InfluenceHave you noticed that while surfing the web, some websites make you feel warm, cozy and welcome while others just feel cold enough to freeze a brass monkey?
Wouldn’t you love it if your website (or any piece of copy you’re working on) could have that warm and touchy feeling on command?
Here are 3 quick tricks that can instantly add warmth and personality to your copy:
Be personal.
The best copywriting is the one that gets the reader involved. To achieve that involvement, you need to write in a conversational style – the more friendly and approachable, the better it will be. Your copy should have the word “you†at least twice as much as the words “Iâ€, “us†or “weâ€.
Use contractions.
Using contractions like “don’t†instead of “do not†or “you’ll†instead of “you willâ€, can make your copy feel warmer… like one person talks to another. It feels that way because that’s how people talk.
Use colloquialisms.
A colloquialism is an informal way of saying things, whether it’s a word or a phrase that people use while talking. Using colloquialisms, you’ll draw your reader closer to you, and you’ll sound more familiar and personal. However, be careful… only use colloquialisms that are anyone can understand – else you risk distracting your readers. Here’s a few of them:
Say “cash†or “doughâ€, instead of money.
Say “bummedâ€, instead of “depressedâ€.
Say “Blown awayâ€, instead of “very impressedâ€.
You get the picture, right? (Yup, that was another one).














9 comments so far ↓
Comment #:1 by JP Moses
Great tips on personalization. I’ve been using these for a while now and have noticed quite a jump in responsiveness compared to before.
Awesome post!
Comment #:2 by Andrew Cavanagh
I’d add that one of the biggest secrets to making your copy more personal is what you leave out.
A high percentage of copy is filled with over-hyped overused copywriting cliches.
Keeping your copy low key like you were talking to an old friend over coffee (or in a bar) will help you stay in that warm conversational tone.
Also genuinely caring about helping your prospect.
Kindest regards,
Andrew Cavanagh
Comment #:3 by Miguel Alvarez

Great additions Andrew… thanks!
Comment #:4 by Verb
Hello.
I could not agree more. One more addition, that warm and fuzzy feeling can be attained with story-telling pieces.
When writing about personal incidents in our lives, that can be “re-worked” to relate to the product or service, it is possible to draw the reader into a better understanding of what you are trying to relay ( shove down their throats, in essence).
The only thing I could add is to be careful not to sound um, too un-intelligent.
Unfortunately that is one of my flaws. yeesh.
Eileen
Comment #:5 by luomeilei
The tips is very good and enlight me.
Comment #:6 by Saleem Rana
I think adding a picture also helps. For example, on this page … the friendly guy puts you at ease right away.
Comment #:7 by Ned Carey
I already knew about the “you” vs “I” but the other two tips are terrific. I’ll start to use them right away. Thanks for a great post
Comment #:8 by Dhane Diesil
Wonderful, just wonderful!
Comment #:9 by Muhammad Riski
What a big-heart copy tips. Thank you, Andrew.